Lifetime Accidental Damage Full Replacement Warranty Terms & Conditions
Eligibility and Activation
To activate the AirBlades Lifetime Accidental Damage Full Replacement Warranty, customers must purchase this additional coverage within 30 days of the original purchase date of their paddle. Registration can be completed through our official website or by contacting customer service. Failure to purchase and register within this period will render the Lifetime Accidental Damage Warranty null and void. This warranty is applicable only to the original purchaser and is not transferable.
Comparison with Limited Lifetime Warranty
While our Lifetime Accidental Damage Full Replacement Warranty offers comprehensive protection against accidental damage, it is distinct from our Limited Lifetime Warranty. The Limited Lifetime Warranty, provided free of charge for all paddles purchased from us, specifically covers manufacturing defects and faults that occur during normal use. This free warranty does not cover accidental damage or issues arising from misuse. For complete protection, including accidents, we recommend purchasing the Lifetime Accidental Damage Full Replacement Warranty. Learn more about the Limited Lifetime Warranty and its specifics here.
Coverage
The AirBlades Lifetime Accidental Damage Full Replacement Warranty covers damages to the paddle handle due to accidents that occur during the normal use of the product for its intended function of play, throughout the period of ownership. This warranty does not cover wear and tear the paddle rubbers from everyday use. For exclusions, please refer to the 'Limitations and Exclusions' section below.
Claim Process
To initiate a warranty claim, the customer must send an email to our designated support address, admin@airblades.net, including:
- A detailed description of the accidental damage.
- A photograph clearly showing the damage.
- A brief explanation of the circumstances under which the damage occurred.
Warranty Judgement
If the inspection team concludes that the damage is covered under our Lifetime Accidental Damage Full Replacement Warranty, a replacement paddle will be sent to the customer at no additional cost, including free shipping.
Limitations and Exclusions
The AirBlades Lifetime Accidental Damage Full Replacement Warranty does not cover:
- Products that were not purchased directly from an authorised AirBlades retailer or from the official AirBlades website.
- Damage caused by misuse, abuse, alterations, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or other actions that are not in line with the product’s intended use.
- Wear and tear of the paddle rubbers, which are subject to regular wear from normal use. Replacement rubbers can be purchased here.
- Any product for which the customer cannot provide proof of purchase.
Disputes and Governing Law
Any disputes arising from this warranty or associated with the product purchased under this warranty shall be governed by the laws of the jurisdiction where the product was purchased.
Changes to Warranty Terms
AirBlades reserves the right to modify the terms of this Lifetime Accidental Damage Full Replacement Warranty without notice. However, any changes will not retroactively affect confirmed warranty claims.
By registering and using your AirBlades product, you acknowledge and agree to these terms and conditions of the Lifetime Accidental Damage Full Replacement Warranty.
